Monday, November 30, 2009

Self-Paced Elearning: How long is just right?

This course will take approximately _____ minutes to complete.
How many minutes, hours, days do you think should be entered in the blank above. If you were sitting at your desk, how much of your day would you like to spend taking an online training course?

How Much Time?
This is a question that the elearning team I work on tried to answer and, to be honest, I'm not quite sure we've figured it out yet.

Like many before us and many after us - our first elearning courses were very long. Like over 3 hours long. Overkill. There's only so much you can take in while staring at a screen. Most recently, we decided that no course would be more than 20 minutes. Which was a nice try, but not quite realistic. To accomodate more content/practice we decided to "string together" 20 minute courses by having a main hub for a course. Which works in theory, yet due to technology and tracking course completion, it only caused a distracting mess for the student when finishing a "sub" course and beginning a new one. Which brings us to our current understanding: courses can be longer than 20 minutes, but 2 hours is too much. Very flexible.

Timing Considerations
Here are some of my thoughts on determining how long a course should last. Some are hard-earned practical considerations I've learned, others are more textbook repeats.

Also, please note that I'm not saying that you pass a decree that all courses should be a specific length. It's more about making sure that students aren't spending too much or too little time on a single course.
  • Audience - It may be obvious, but you might ask the potential students how long they would like to spend on the topic.
  • Managers - This can swing either way. If the manager believes it to be an important topic, they might think it requires a long training session. But in our whirlwind time and push to produce and work like crazy, the manager might put strict limits on the time they can afford their staff to be away.
  • Spaced Learning - This is one of my favorites and not one that I've successfully built on yet. But I really like the idea of giving students small chunks on a regular basis until proficiency is achieved. For example, 20 minute course/activities every Monday for three months.
  • Real Time - Not real time as in synchronous all-togther learning, but analyzing how much time workers (aka students) really have. If they only have 30 minutes, then work with that, otherwise they will do the dreaded "multitasking" (which we know is synonmous with "not really paying attention") while taking the course.
  • Practice & Content & Testing - Do you plan to have all three? Following ADDIE helps ensure retention and means that you should usually have all three, but it also means that you will be battling bulging course times.
  • Extras - Balance is key here. Extras can include job aids, manuals, video clips, even graphics. The more you load into the course, the more you load on the student (i.e., cognitive load) and the more you load on to the time to complete the course. Beware of text dumps. Beware of glam. 
  • Single Courses vs Multiple Courses - This builds on some of the things above. Does everyone in the audience need the same thing? Maybe smaller courses can hold things that aren't in common across the board. Does the worker need everything today in order to do the job tomorrow? Maybe give them the basics today and "advanced" or additional information later. 
I'm sure there's a lot more, but these are some things to think about when analyzing a future or existing elearning course and deciding if it beats the clock.

Thursday, November 19, 2009

Elearning Standards and Styleguides

Dream Team

Compared with where I started, and where I know many elearning DIYers are right now, I'm extremely lucky to work with a team of people that skills span many disciplines. I'd even say it's a DIY dream team. There is a wealth of knowledge and skills including Flash development (programming and animations), illustration and graphics, video production, technical writing, seo - not to mention years of experience with the whole gamut of software and project management.

A Big Mess

This team didn't happen overnight - it grew over years, and with each new person came new ways of doing things. So we found ourselves in a mire of standards and preferences. You could look at a course and tell who did it.

Standards

That's when we decided to create some standards. Holy moly. A year later and we're still not done. But we're nearly there and we've all learned a lot along the way. In future postings I'll try to present some of our Ah Ha's, decisions, and findings. If you have any questions, feel free to use the Comments to ask.

Some of the things we've tackled include defining course types, uses for our software, templates, and best practices for interactivity and UI.

Wednesday, November 18, 2009

Reflection & Meta-Cognition

My meta-cognition practices have definitely been lagging, as evidenced by this neglected blog. Oh, I was still deliberately learning and being mindful of how I learned - but I wasn't reflecting all that much.

My college days were filled with self-assessments - one for each assignment, each paper, each project, each test (anyone from Alverno can speak to this). I never wanted to write another self-assessment. What else could I say about myself? Meta cognition is about purposeful self-assessment, learning from successes and failures, what worked and what didn't.

Today, a presenter at LearnTrends 2009, summed up meta cognition as learning how to learn and being aware of learning. And reflecting on what you are learning - formally and informally is part of that. And, a blog, of course, is a perfect place to do that.

Now, while I haven't been doing this well, there's no time like the present. My maternity leave has rejuvenated me. Time off work, time off school - nothing but me and the baby and a silent house. It has given me time to think, make some new goals, and rekindle old ones.

Soon I'll be back in the whirlwind: a new promotion at work as an instructional designer, a new class starting on Evaluation, plus blog readings, twitter, and #lrnchats - so I should have plenty to reflect on.

Sunday, May 4, 2008

How I got here and where I am - a journey of online participation

My final assignment for Learning Theories is to write a paper on any learning theory. That leaves it pretty wide open! As usual, I'm having a hard time nailing down exactly what stance I want to take. As my topic I chose Web 2.0, Communities of Practice, and probably with a little Wlodkowski's Cultural Motivation thrown in. Now what do I say...

As part of the paper, I thought I might be able to share my own experiences. I was making a few notes in the outline of my paper, but thought better of it. I'm here as a blogger to reflect, so I should put my reflections in a post. So what follows is a brief (ok, long) summary of my journey into this crazy, crazy online web 2.0 world.

Years ago, my ever so thoughtful husband bought me a pink iPod and a pink jogging suit for Valentine's day. Can you say sweet? I can't remember the year, but as a clue it was a first generation iPod mini. It must have been around the same time that I had bought my first computer - a Mac mini. It didn't take me long to discover podcasts in iTunes. I was addicted instantly, even falling asleep listening to them at night. I had to give up my music, since all my memory was taken up by podcasts. However, my interest slowly faded - it was constant work to sync and charge the iPod. The iPod ended up in the pile of abandoned things.

Around the same time as the iPod entered my life, so did participating on message boards. (Or maybe the message boards came first.) There's a couple I'll check in on daily. I got used to talking online publicly with others, albeit anonymously. I'll admit to being a bit embarrassed about sounding geeky/crazy to friends, as I'd say things like "yeah, I heard about [insert something cool] that!" Only to have to admit that it was someone online who had told me. Apparently, not everyone talks to people and forms relationships online! As I became more comfortable with message boards, I used them for professional reasons such as getting computer and programming help from tech boards. I was even subscribed to a couple listservs for elearning. (Anyone remember CourseBuilder for Dreamweaver?)

Now jump forward to 2007. I discovered blogs. Yes, they had been around for quite a bit already, and I read them here or there, but they weren't part of my routine. Suddenly, however, they became important to me. I found instructional designers! My manager was encouraging me to become one, but I wasn't sure. Finding all those blogs created interest for me. I felt curious, compelled, motivated. Passion formed. I built a huge subscription base in Google Reader. I checked it almost daily (and still do). I also joined LinkedIn after reading a news article about it. Why is that important? Because it was the first time I wasn't anonymous on the web. It was more than a little frightening to me. Then I signed up for school! That was a big step - committing to a Masters program. An online Masters program. I give blog reading a lot of credit for that, but I also owe thanks to my manager for prodding me, and also credit goes to plain, old luck - for just happening to work within a training team because there was no where else to put me (as a web developer).

To summarize up until this point: I talked on message boards, listened to podcasts, and read blogs, and was a member of LinkedIn. I started going to school for IPT (instructional and performance technology). Now here is where the next major step comes in. I started feeling like I was on the outskirts. I was reading the blogs, and even left a comment here or there - anonymously. But it didn't feel like enough. Creeping into my thoughts was the idea that I too should be a blogger. What a scary proposal! Took me several months to actually step up to it. And now I'm here. Trying to figure out my place. Learning etiquette. Talk to myself :)

And to bring it full circle with the start of this post, the next step was my instructor saying that maybe an idea for my final paper could be on blogs and Communities of Practice due to a small assignment where I applied online participation to the stages of "legitimate peripheral participation." Well...I could do that from an academic point of view OR (big or) I could do it from a personal perspective. I jumped the hurdle and started this blog. Not more than a couple days later, I got an invite through an e-newsletter to join LearningTown (a ning site). Then I heard a podcast by some teachers talking about Twitter. So I joined Twitter. Then I did some research on popular Web 2.0 sites in preparation for my final paper. I discovered thesixtyone.com, a social networking site for discovering music. Then I decided to give a little personalization to my blog by adding badges for my delicious links, twitter, linkedin, and thesixtyone. I am truly connected and it has been a whirlwind couple of weeks.

Where do I go from here? According to a Pew survey, I'm not a "creator" - I don't find media and rework into my own artistic formats. That would be interesting to try. I also need to continue participating - blogging and commenting. Maybe I can put my digital camera to use and start a flickr account. It'd be great to have an iPhone to keep me connected while away from home. Another big step - letting IRL-people know that I'm here. So, far I've been shy (i.e., scared silly) to admit that. It's one thing for strangers who are doing the same things to know about this, but it's quite another to fess up to people who don't even own computers or cell phones. They'll think I'm nuts! In in terms of work, perhaps a little too radical. Those however are my own fears and not necessarily fair to people I know. Time to get over it.

To conclude, if anyone is out there reading this - any suggestions for me? Where do I go from here? How can I make my experience richer, more purposeful, more beneficial to me or others? Because that's what it's all about.

Saturday, May 3, 2008

Foundations of Instructional & Performance Technology

Yonnie Chyung published her book titled Foundations of Instructional and Performance Technology. I received copies of the chapters for my introductory class to the Boise State IPT program. What I liked most were all the diagrams showing concepts, a synthesis of sources for any given topic, and the clear explanations. From someone with very scattered learning on the subject, it was helpful to bring everything back to fundamentals and start with a concrete schema.

Monday, April 28, 2008

Nomads

A special report from economist.com discusses a new tribe of nomads - those unwired mobile users, always connected to each other.
Another big misunderstanding of previous decades was to confuse nomadismwith migration or travel. As the costs of (stationary) telecommunications
plummeted, it became fascinating to contemplate “the death of distance” (the title of a book written by Frances Cairncross, then on the staff of The Economist). And since the early mobile phones were aimed largely at business executives, it was assumed that nomadism was about corporate travel in particular. And indeed many nomads are frequent flyers, for example, which is why airlines such as JetBlue, American Airlines and Continental Airlines are now introducing in-flight Wi-Fi. But although nomadism and travel can coincide, they need not.

Humans have always migrated and travelled, without necessarily living nomadic lives. The nomadism now emerging is different from, and involves much more than, merely making journeys. A modern nomad is as likely to be a teenager in Oslo, Tokyo or suburban America as a jet-setting chief executive. He or she may never have left his or her city, stepped into an aeroplane or changed address. Indeed, how far he moves is completely irrelevant. Even if an urban nomad confines himself to a small perimeter, he nonetheless has a new and surprisingly different relationship to time, to place and to other people. “Permanent connectivity, not motion, is the critical thing,” says Manuel Castells, a sociologist at the Annenberg School for Communication, a part of the University of Southern California, Los Angeles.

I have to admit that I'm not quite a mobile nomad. I avoid my cellphone as much as possible. I get a bit annoyed while eating dinner and a friend checks her text messages. But I'm part way there. I have this blog, I'm on LearningTown, I'm playing around with Twitter and Spaz, I want an iPhone, and I may have even texted a photo or two to a friend.

So, is it me? Or do these articles seem a little off, a bit not there - like hip parents trying to appreciate their son's latest and favorite band, but not really getting it?

Where I see a disconnect is in the lack of Web 2.0 discussion. Or in the idea of weak ties getting weaker while family and close friend ties grow. For instance, bringing Twitter into the discussion, (or even blogs/comments for that matter), would add a new dimension to the worries about not interacting "with the wider society around them" or not gaining from the various viewpoints of strangers. In my opinion, there is probably truth in the changes happening to in person communication. (Answering texts in the middle of dinner, for instance.) But I don't think that it's at the expense of interacting with strangers. What I do think is very relevant and I can't remember it being mentioned is the Digital Divide. What happens to those without computers, the Internet, mobile devices, text/IM plans? Are they left in the lurch?

Saturday, April 26, 2008

Act Locally

Here it is, already the end of the month and I'm just answering The Big Question for April--which is actually a great illustration of my answer. I procrastinate! I always mean to get around to doing things...

So, the question on the table is what would I like to do better as a learning professional. At the risk of sounding corny and at the risk of giving myself yet another thing to feel guilty about, my answer is that I want to use my talents to help my community.

I live in Bay View (a section of Milwaukee, WI) and there's a lot of talk about our schools, especially the local high school. While there are plenty of good things occurring at the school, there are also low test scores, high drop out rates, and bad attendance. Most parents in the neighborhood send their kids to other high schools, whether private or public ones in other parts of the city and county. Not a good sign. So what can I do? I have no idea, but I can't help but think that if I truly care about education, this would be a good place to invest a little of my time.

This probably doesn't mean that I'd jump in and start analyzing curriculum or designing instruction. However, I could attend public meetings. I could join a committee. I could share my passion for learning.

Of course, as a procrastinator, I'm a champion at creating excuses. I'm sooooo busy. I have school papers to write. I have projects for work that I could be catching up on. I have dogs to walk. I, I, I.

I need to get involved.

On another, but related topic, I've been thinking about the power of the social networks forming for ISD folks. For my final paper in Learning Theories, I'm focusing on Web 2.0 technologies applied to Communities of Practice. I'll probably mention LearningTown - a ning site that went up not too long ago. There are fabulous discussions going on. Lots of networking and sharing. Thinking about my own goal as a result of this month's Big Question, I wonder whether there may be ways to bring a community like that together on a volunteer project. Like the monthly Big Question, what if there were a monthly Big Project. Everyone contributes to a final product that would benefit public education. I can just imagine the mess this would involve, the risk for failure...a whole slew of roadblocks. But what if...